Manipal Hospital , Kanakapura Road

This is a feedback on the logistics only.

The doctors are brilliant and the team is supportive. So the hiring team is doing its job.

Which team is taking care of processes, layout, seating and the paperwork? It’s the process and the paperwork that i have a massive issue with.

We went to Manipal for my father’s dialysis session. - The place expensive - The software they are using is slowing them down. The team in the unit has to take care of patients and also the paperwork. Clearly short staffed. - The entire process involves the main dialysis and then the dressing. Which is additional charges. The payment for this needs to be done in the ground floor. It’s a mandatory thing , it should be involved in the cost. Or shared as a break up initially. These ++ are all hidden costs and I don’t think it’s fair. - it’s beyond annoying to be running up and down.

As a Hospital, please come together and re-look at the building layout. Every floor has a billing unit, i should be able to pay anywhere. The medicine, injections, aditional materials needed for that floor should be on that floor. Or have a team that will procure these things and billing will be done on that floor.